Any product you return must be in the same condition you received it and in the original packaging. We usually respond within 24 hours on weekdays. Thank you for shopping at our store. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Pools & Spas\Pool Equipment & Parts\Pool Heaters & Solar Panels".The seller is "laich59" and is located in this country: US. This item can be shipped to United States.